Story of my left hip replacement. I want to thank my son Joshua, Dr. Kye Chong, Dr. Tod Northrup, and the staff of Flagler Hospital Saint Augustine Florida.
My son and Dr. Chong, both agree that I have waited too long for surgery. I heard of all the things that can go downhill fast. My apprehension caused me to suffer these ten plus years.
I need to recommend Dr. Kye Chang's along with Dr. Tod Northrup's office in preparing me for surgery. Dr. Northrup would call me to check on delivery of my 2 wheel walker, which was never delivered. One call from Dr. Northrup to the medical supply company. The walker delivered the very next day, but was too late. I borrowed a walker from a friend and was already adjusted to me by the physical therapy company.The whole Flagler hospital staff were friendly and helpful. My first visit was to go to the Outpatient Surgery center, then Recovery room, then to spend one night in the 8th floor Orthopedic ward.
Physical and Occupational therapy was right on top in educating me, to my new life changes in the use of my new hip.
To the Director of Nursing. Special thanks goes to the 8th floor Nurse Irene Robillard. She made sure I was comfortable and spent some time educating me to lessen my fear of surgery.
- Les C.
New staff members were outstanding along with the remaining crew! Great crew and hats off to Doc for seeing a change was needed. All the Best. I'll keep referring patients for sure!
- John W.
Friendly and informative staff.
Doctor and Staff courteous, organized, and professional.
The staff was amazing. I waited awhile, but that’s because they squeezed me in at the last minute so that was fine. I appreciated it. Thanks for being great!!!
Except for the wait time everything was great.
There is NO BETTER orthopedic surgeon than Tod Northrup. He did both my shoulders. I wouldn’t GO anywhere else... as a matter of fact, I just went back for a forearm issue!!!! By far the BEST experience. This office is superb!!!
Thank you for making a frustrating situation a bit easier. I know I am in capable hands.
Always a pleasure; Dr. Northrup is awesome.
Great doctor! Very impressed with the doctor as well as the office. Very nice people working there, great care, X-rays were included, and the price was great. Honestly, cannot see why someone would be dissatisfied.
- Matt W
Dr. Northrup and staff have provided great care to me and my family over the years. He was able to diagnosis issues when other doctors could not. An amazing surgeon.
He has done my dad’s total knee replacement and total hip replacement. He is very happy with both surgeries and outcomes! Highly recommended!
The procedure was very successful, and I couldn't have asked for more considerate staff. I really appreciated the follow-up visits, phone calls and concern of the PA throughout my recovery and therapy.
- Deb S
I had gluteus medius repair surgery. Dr. Northrup is very skilled, caring, and reassuring. I felt very confident in his abilities. After my 3 months recovery I can now do anything without hesitation or pain!
Dr. Northrup is excellent. The care he provides for his patients goes beyond expectancy. He explained my diagnosis and treatment and did not try to sell me a surgery I did not need! I highly recommend him to anyone needing orthopedic care. His office is white glove clean and his staff are always friendly and welcoming!
I found Dr. Tod personable, compassionate, and very good. Highly recommend him to any patient.
Dr. Northrup performed three surgeries on my arm and shoulder following an accident. My recovery surpassed all expectations. I was fortunate to have him as the doctor treating this injury.
Dr. Northrup changed staff and billing services by keeping the best staff and engaging a professional billing service. All under new management as of August 2017. I have noticed improvements, more focused on patients and being the best they can.
Knowledge and professionalism. Amazing doctor. Highly recommend Dr. Northrup.
Customer Service, Environment - Peter was candid and professional.
- Michael B
The entire experience was amazing. The front desk listened and let me vent. Then off to the bathroom because I was so nervous. (The bathroom was cleaner than some of the best hotels here in St. Augustine.), then finally meeting my Doctor who told me he doesn’t make decisions to operate solely from an X-Ray, he again stated, “ I treat patients not x-rays. I’ll recommend anyone who is serious about changing their life.
- Kenny A
Customer Service, Environment, Other, Quality, Wait Time - Wonderful office staff! Melissa is very informative, caring and encouraging. I will definitely recommend Spartan Orthopedic Institute!
- Cheryl A